Reno Day Camp Policies

CANCELLATIONS, REFUNDS, CAMP PROTECTION AND PAYMENT POLICIES

CANCELLATIONS
All monies are NON-REFUNDABLE unless Camp Protection Insurance is purchased at the time of the original registration. Camp Protection Insurance is per child, per week, and may not carry over or be applied to another student.

DEPOSIT
A non-refundable deposit of $75 per child per session is required to secure your reservation for Summer Day Camp. All remaining camp fees are due by June 1, 2025. If you have not paid your child’s fee by June 1, 2025, your credit card on file will be automatically charged.

PAYMENT METHOD
If you prefer to use a different payment method or need to update your card on file, please log into your CampBrain account scroll to the bottom, and click New Payment.

CAMP PROTECTION INSURANCE
Life can happen when you least expect it. Help protect your investment by purchasing Camp Protection Insurance for $40 per camper per session.

  • All monies are NON-REFUNDABLE unless Camp Protection Insurance is purchased at the time of registration.

  • This insurance allows you to cancel at any time before 8 am on the first scheduled drop-off date (Monday morning), no questions asked.

  • Additionally, you will receive a full refund minus the $75 non-refundable deposit and the Protection Plan fee of $40. You must purchase the protection plan at the time of your original registration.

NOTICE TO CANCEL (With Protection Plan)
To cancel and receive your refund you must submit in writing by email, a notice of cancellation. Please email the Program Director or call 775-355-1688 X1036 during regular business hours.

EARLY DISMISSAL OR DEPARTURE
Early dismissal or departure from camp will result in a complete loss of fees.

  • Dismissals resulting from behavior-related or criminal actions are not eligible for refund.

  • Dismissals or departures due to sickness or injury are subject to complete loss of fees depending on the circumstances, time spent at day camp, and ability to attend another session.

  • Refunds are not available for loss of programming or changes to programming made to accommodate weather conditions.

QUESTIONS
If you have additional questions, please email the Program Director or call 775-355-1688, X1036.

Code of Conduct

Sierra Nevada Journeys has established a Code of Conduct for all participants, campers, students, guests, and employees to uphold our values and create an equitable and safe environment.

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